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Event Details


Visit Worcestershire: Exceeding Customer Expectations


Time:09:30 - 11:00

Topic:Visit Worcestershire

Contact:Georgina Walklett


Location:The King and Castle Pub, Severn Valley Railway, DY101QX

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Event Information

We will be welcoming in the new year by focusing on how to create the best customer experience.  Our guest speakers will include Visit England who will be sharing their expertise, drawing on tourism best practice across the country, and Severn Valley Railway, who will be speaking about how they have used great customer experience to strengthen their business. As always, we will also update you on the latest macro tourism research from Visit Britain.


This will be an in-person event so we hope you will come to Kidderminster, meet friends, make new connections and take part in our dynamic tourism network.


Car parking – there is lots on site and this will be free as every attendee will be given a car park token to exit the car park.


The King and Castle Pub, Severn Valley Railway