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Privacy Policy

This privacy policy explains how we use any personal information we collect about you when you use this website.

What information do we collect about you?

We collect information about you and your business when you register for an account on Worcestershire County Council's (WCC) Events Portal.

How will we use the information about you?

The information you provide will be used to process your account registration, which will enable you to book onto the events posted on this portal, and receive information regarding your attendance. The information you provide will be held on Worcestershire County Council's Business Support Customer Relationship Management system.

If you do not consent to WCC holding your information, you will be unable to register for an account on this events portal and consequently unable to attend any of the events posted on the portal.

This is due to WCC's requirement to monitor the performance of their business support projects, including some European Regional Development Fund (ERDF)-funded programmes and the consequent need to provide evidence to meet the ERDF funding, monitoring and audit requirements. We therefore may use your information to contact you for clarification and monitoring purposes.

We might also contact you for project research and customer satisfaction feedback in order to inform service improvement.

We may use your information to contact you regarding information, products, services or events from WCC and its partners, which may benefit your business and employees.

The partners that the business support CRM database is shared with are Worcestershire Business Central, Worcester City District Council, Malvern Hills District Council, Wychavon District Council, Redditch District Council, Bromsgrove District Council, Wyre Forest District Council, Herefordshire & Worcestershire Chamber of Commerce, Worcestershire Local Enterprise Partnership and the Programme funding body, The Ministry of Housing, Communities and Local Government and The Department for Business, Energy and Industrial Strategy.

It will also be shared with Liberata, WCC's financial operations partner.

Worcestershire County Council will not share your information for marketing purposes with companies outside of the aforementioned partners sharing the CRM database.

Access to your information and correction

If you have consented to receive marketing, you may opt out at a later date. You have a right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please contact: businesssupportmarket@worcestershire.gov.uk

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please contact our Data Protection Officer at dataprotection@worcestershire.gov.uk.

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate. We will hold your data until 31st December 2033, in line with ERDF document retention guidance for 2014-2020 ERDF projects.

More information about how Worcestershire County Council processes your personal data including how to exercise your rights under data protection legislation can be found on our Privacy Webpage.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 11th May 2018.